Fabcouture.in is committed to respecting your privacy and recognizing your need for appropriate protection and management of personal information you share with us (the phrase "personal information" means any information by which you can be identified, such as your name, mailing address, email address, telephone number, etc.). The purpose of this privacy policy is to inform you that personal information we may collect from you, will not be shared with any third party and will only be used to send you appropriate offer/promotion mails if you may opt for the same.
Ordering
Outstation orders need to be confirmed online and payment confirmed via bank transfer/cash deposit before dispatch. Orders on phone are accepted for customers in Chandigarh / Tricity area and COD facility can also be availed locally.
Product Promotions
Promotions and New products will be available time to time on our web site , you will also be notified via Email if you registered to our Newsletter.
Viewing Orders
You can view your current orders and your history under My Account . Here you have access to all of your recent orders, account information, address book and more. You can click on each individual order to view the details and even click on "reorder" to quickly checkout with the previously purchased items.
Updating Account Information
Within My Account , you may update your personal information by clicking on the corresponding "edit" link under each module.
Marketing Communications & Customer Consent
Marketing Communications
By providing your contact details, including your mobile number and email address, and by explicitly opting in through the consent checkbox available on our website, you agree to receive communications from FabCouture regarding:
- Order updates and transactional notifications
- Product launches and new arrivals
- Promotional offers and discounts
- Cart reminders
- Important service announcements
- Educational and marketing content related to fabrics, fashion, and textile products
These communications may be sent through:
- SMS
- RCS Messages
- Other electronic communication channels
Consent to receive marketing communications is entirely voluntary and is not required to make a purchase from FabCouture.
Opt-Out & Withdrawal of Consent
Customers may opt out of marketing communications at any time by:
- Clicking the unsubscribe link included in marketing emails
- Replying "STOP" to SMS communications where applicable
- Contacting us at [email protected]
- Updating communication preferences through their account (if available)
Withdrawal of marketing consent will not affect transactional communications related to orders, payments, shipping updates, returns, or customer support.
Collection and Use of Personal Information
We may collect the following information:
- Name
- Email address
- Mobile number
- Billing and shipping address
- Company or business name (where applicable)
- Purchase history
- Website usage information
This information is used to:
- Process orders
- Deliver products and services
- Provide customer support
- Improve website functionality
- Send opted-in marketing communications
- Prevent fraud and unauthorized transactions
Sharing of Information
FabCouture does not sell customer information to third parties.
Customer information may be shared only with trusted service providers involved in:
- Payment processing
- Logistics and shipping
- Communication services
- Analytics and website operations
Such providers are permitted to use information only for the services they perform on our behalf.